If the outage occurs during business hours please follow us on Facebook and then check our feed to see if we're already working on the outage. If the outage occurs after business hours and there's no indication we're aware, please call us at (800) 216-5226. You may be asked for information, or you may hear a message if someone else has already reported the outage.
Turn off and unplug all sensitive electrical equipment, turn down your thermostat and turn off your water heater circuit breaker.
Keep refrigerator and freezer doors closed.
Try to be patient – our crews work as fast as they can to safely restore your service.
For more helpful tips on how to prepare for a power outage emergency please visit our friends at the American Red Cross.