FAQs - General Online Payment

Pay Now - A simple, quick way to make a one-time payment online with no enrollment or login needed. All you need is your Grant PUD account number, the five digits of your mailing zip code and your payment method.

ePay - Another Online Bill Pay service - a more robust online service that allows you to receive and pay your bill online, review past bills and other account information, and sign up for recurring automatic payments.


Simply go to Grant PUD’s Web site at www.grantpud.org. Click either the orange Make a Payment button located in the top right corner of every page or use the ePay Login button located on the home page. Follow the steps to use Pay Now or sign up for ePay.

All you need is Internet service, a valid email address, your Grant PUD account number and a credit/debit card number (VISA or MasterCard) or a bank account number (checking or savings), depending upon the payment method you choose to use.

It’s a quick, easy and secure way to pay your bill online and available 24 hours a day. You can pay your bill when it’s convenient for you. You also save on postage.

There’s no cost. It’s FREE!

You may pay with a credit/debit card (VISA or MasterCard) or directly from your bank checking or saving account.

A maximum of three (3) business days. Payments made before 4:00 p.m. Pacific time will be posted that night. Payments made after 4:00 p.m. Pacific time will NOT be processed until the following night. Accounts that are delinquent are subject to disconnect. Please make your payment at any of our payment locations.

Call Customer Service during normal business hours, Monday – Friday, 8 a.m. to 5 p.m. at (509) 766-2505 or (800) 422-3199. Or you may email your questions to customerservice@grantpud.org.

The routing transit number can be found in the lower left-hand side of your check.  The checking account number is to the right of the routing number.

Use the 5-digit mailing address zip code shown on your most current bill.

Yes, with ePay you can view account bill history, store payment information and update your information as needed.

Pay Now is for online payment only. You cannot view bill history.

No, all SurePay account customers have been rolled into the ePay service.